Effective Date: 22 April 2022

This Privacy Policy explains how Eugenia Littebrant (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, purchase or use our products or services, join our communities, subscribe to emails, contact us, or otherwise interact with us.

This policy applies to all websites, products, services, digital materials, programs, communities, workshops, and other offerings provided by Eugenia Littebrant.

1. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide Directly

This may include:

• your name;
• email address;
• billing information;
• country or location information;
• information you provide when making a purchase;
• information you provide when contacting support;
• information you submit through forms, surveys, questionnaires, or registrations;
• information you choose to share in private communities, workshops, programs, or other interactive spaces;
• testimonials or feedback you voluntarily provide.

We do not ask you to provide more personal information than is reasonably necessary for the relevant product, service, or interaction.

2. Pregnancy, Health, and Other Sensitive Information

Some of our products and communities relate to pregnancy, fear, emotional wellbeing, birth, or motherhood.

You may voluntarily choose to share personal information relating to your pregnancy, health, emotional state, medical experiences, or other sensitive matters.

Please do not provide sensitive information unless you are comfortable doing so and it is reasonably necessary for your participation.

We do not require you to publicly disclose private medical or pregnancy information in order to use our digital products.

Information voluntarily posted in a private community may be visible to other members of that community.

3. Payment Information

Payments may be processed by third-party payment processors.

We may receive information such as:

• your name;
• email address;
• billing status;
• purchase amount;
• transaction date;
• payment confirmation;
• limited billing information.

We generally do not receive or store your complete credit or debit card number when payments are processed through an external payment provider.

Your payment provider processes payment information according to its own privacy policy and terms.

Payment processor(s): Paypal, LavaTop

4. Information Collected Automatically

When you visit our website or use certain online services, technical information may be collected automatically.

Depending on the technology used, this may include:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referring pages;
• date and time of visits;
• approximate geographic location;
• website interaction data;
• cookie or similar technology identifiers.

We may use this information for website operation, security, analytics, troubleshooting, and improving our services.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies.

These technologies may be used to:

• keep the website functioning;
• remember preferences;
• understand how visitors use the website;
• measure traffic and performance;
• support checkout or account functionality;
• measure marketing effectiveness, where applicable.

Where legally required, non-essential cookies will be used only after obtaining the appropriate consent.

You may be able to manage cookies through your browser settings or through any cookie-consent tool available on our website.

6. How We Use Personal Information

We may use personal information to:

• process purchases and payments;
• deliver products and services;
• provide access to digital materials;
• provide access to communities;
• send purchase confirmations and receipts;
• send product access information;
• provide customer support;
• respond to questions and requests;
• administer programs, workshops, or communities;
• communicate important changes to products or services;
• maintain website security;
• prevent fraud or misuse;
• troubleshoot technical issues;
• maintain business and tax records;
• comply with legal obligations;
• improve our website, products, and customer experience;
• send marketing communications where permitted by law.

We do not use personal information for purposes that are materially unrelated to the reason it was collected without an appropriate legal basis or consent where required.

7. Email Communications

If you purchase a product or service, we may send transactional or administrative emails necessary to fulfill your purchase.

These may include:

• receipts;
• access instructions;
• account information;
• support responses;
• important product updates;
• community information.

If you subscribe to marketing emails, we may also send information about products, services, offers, or content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those emails.

Unsubscribing from marketing messages does not prevent us from sending essential transactional messages related to something you purchased.

8. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, we process personal information only when we have an appropriate legal basis.

Depending on the situation, this may include:

Contract

Processing necessary to provide a product or service you purchased or requested.

Consent

Processing based on your permission, such as certain marketing communications, optional cookies, or other activities where consent is required.

Legitimate Interests

Processing reasonably necessary for operating and improving our business, protecting our services, providing customer support, preventing fraud, or maintaining security, provided those interests are not overridden by your rights.

Legal Obligation

Processing necessary to comply with tax, accounting, regulatory, legal, or other obligations.

Where sensitive information is subject to additional legal protections, we will rely on an appropriate legal basis where required.

9. Private Communities

Some purchases may include access to private Facebook groups or other online communities.

Information you post in a community may be visible to other community members.

Please remember that we cannot control what another member chooses to remember, copy, or disclose despite community rules.

Members are expected to respect the privacy of other participants and follow applicable community rules.

Do not post information you would not be comfortable sharing with other members of that community.

Facebook and other community platforms also collect and process information independently under their own privacy policies.

10. Testimonials

We will not treat a private community post, support message, or private communication as automatic permission to use your personal story publicly as a testimonial.

If we wish to use identifiable feedback, testimonials, photographs, or personal stories for promotional purposes, we will obtain permission where required.

You may withdraw consent for future use where applicable, subject to legal and practical limitations regarding materials already lawfully published or distributed.

11. How We Share Personal Information

We do not sell personal information to advertisers.

We may share personal information with service providers that help us operate our business.

These may include providers for:

• payment processing;
• website hosting;
• email delivery;
• customer relationship management;
• digital product delivery;
• analytics;
• community hosting;
• technical support;
• accounting;
• legal or compliance services.

These providers receive only the information reasonably necessary to perform their services and may process that information subject to their own legal obligations and contractual arrangements.

Current key service providers may include:

WordPress / OptimizePress

Paypal / LavaTop

Google Drive

12. Legal Disclosure

We may disclose personal information where reasonably necessary to:

• comply with applicable law;
• respond to lawful requests from courts or authorities;
• enforce our Terms and Conditions;
• investigate fraud or abuse;
• protect our rights or property;
• protect the safety or rights of another person.

13. Business Transfers

If all or part of the business is sold, transferred, reorganized, merged, or otherwise changes ownership, personal information may be transferred as part of that transaction where permitted by law.

Any new owner will remain subject to applicable privacy obligations.

14. International Data Transfers

Our service providers may operate in countries different from the country where you live.

As a result, personal information may be processed or stored internationally.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

These safeguards may include approved contractual protections or other legally recognized transfer mechanisms.

15. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• the type of information;
• whether you remain a customer;
• contractual obligations;
• tax and accounting requirements;
• legal obligations;
• fraud prevention;
• dispute resolution;
• legitimate business needs.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

16. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, database, email system, or digital storage system can be guaranteed to be completely secure.

You are responsible for protecting passwords, login credentials, and access links associated with your purchases.

17. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

These may include the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of certain information;
• request restriction of certain processing;
• object to certain processing;
• withdraw consent where processing is based on consent;
• request a portable copy of certain information;
• opt out of certain marketing communications;
• make a complaint to an appropriate data-protection authority.

These rights are subject to applicable law and may not apply in every circumstance.

To make a privacy request, contact:

support@eugenialittebrant.com

We may need to verify your identity before completing certain requests.

18. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on the law and whether it applies to our business, these rights may include access, correction, deletion, portability, and the right to opt out of certain uses of personal information.

We do not sell personal information in the ordinary meaning of the word.

If our use of advertising or analytics technologies is legally considered a “sale,” “sharing,” or targeted advertising under a law that applies to us, any required opt-out mechanism will be provided.

Contact support@eugenialittebrant.com for applicable privacy requests.

19. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable data-protection laws may provide additional rights relating to your personal information.

You may also have the right to submit a complaint to the data-protection authority responsible for your jurisdiction.

Our contact information for privacy matters is provided below.

If legally required, the identity and contact information of the relevant data controller or representative will be stated here:

Littebrant Sociedad Responsabilidad Limitada

20. Children’s Privacy

Our products and services are intended for adults.

We do not knowingly collect personal information directly from children in connection with purchases or participation in our adult products and communities.

If you believe a child has provided personal information to us without appropriate authorization, contact us at:

support@eugenialittebrant.com

21. Third-Party Links

Our website, emails, products, or communities may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties.

When you leave our website or use a third-party platform, its own privacy policy applies.

22. Social Media

If you interact with us through Facebook, Instagram, or another social-media platform, that platform may independently collect information about your activity.

Your use of those platforms is governed by their own privacy policies and account settings.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.

The updated policy will be published at: https://eugenialittebrant.com/privacy-policy/

The Effective Date at the top of the policy will indicate when the current version became effective.

24. Contact Us

For questions about this Privacy Policy or to exercise an applicable privacy right, contact:

Eugenia Littebrant
Email: support@eugenialittebrant.com
Business name, if applicable: Littebrant Sociedad Responsabilidad Limitada
Business address, if legally required:
The Oaks Tamarindo
Santa Cruz
50309
Country: Costa Rica